Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email and will be continually sent.

We always aim for make sure our customers love our products, but unfortunately we are unable to offer returns or refunds due to quality control concerns.

If you have an issue with your product, please do not hesitate to reach out to us on the contact page to see what we can do for you.

Yes. All hair is 100% raw virgin human hair with NO fillers or synthetic fibers.

Queen collection is ideal for clients that reuse their hair or make custom wigs for longevity is it the highest quality hair type. 

Princess collection is ideal for clients that don’t reuse their hair; it's great quality at a more affordable price.

All lace pieces are handmade, making them guaranteed high quality. Also, due to COVID major manufacturer, Korea, has stopped manufacturing of lace products.

3 bundles is the minimum amount required to do a "full" install. However, it’s all preference. If you don’t want your hairstyle too full (volume wise), using a frontal piece with 2 bundles is acceptable.

If you like extra fullness with closure or leave-out, 4 bundles is recommended.

Yes, all bundles are human hair and can be washed, conditioned, and hand blow-dried. Do NOT machine wash or dry any hair extensions.

Yes, the hair is human so it can be colored. But every bundle is different and results may vary.

Any product that can be used on your own hair can be used on the bundles. Just remember every hair texture requires different products.

Ask you hair specialist what’s best or see the products category.

There are many ways to install. Ex: Sew, glue, clips, custom wigs and more as it’s all based on personal preference.

Installs should NOT exceed 2 months. Going into the 3rd month, it's recommended to have a re-install appointment scheduled.

Yes, Queen collection can be reused for up to 3 years with proper care.

Princess collection can be reused but is ideal for clients that don’t like to reuse their hair; it won’t last as long as Queen Collection as it will last up to a year or less.